Operations Monitoring
Strive for best-in-class productivity metrics to boost revenue
Value Proposition
Heex's edge-deployed incident notification system serves as a unified data management layer across diverse autonomous systems, delivering real-time awareness of critical events and performance metrics for autonomous robots. This enables rapid response from key stakeholders, enhancing operational efficiency. By providing instant alerts, comprehensive data capture, Heex’s solution can also act as a second source of truth, empowing teams to better analyze, react to, and resolve situations swiftly, minimizing downtime and maximizing operational efficiency. Our scalable and secure solution integrates seamlessly with your existing workflow, ensuring a robust ROI.
Real-Time Notifications
Enhance Overall Equipment Effectiveness (OEE) by instantly detecting and responding to incidents, significantly reducing downtime, and optimizing autonomous robot performance.
Key Challenges
Ensuring minimal latency in data transmission and processing for timely decision-making.
Data overload, making it difficult to extract timely and actionable insights
Inefficient monitoring and decision-making processes leading to suboptimal KPIs like OEE, MTBF, and MTTR.
Our Solution
Real-time Event Detection and Notification
Our edge-deployed agents continuously monitor any autonomous system performance against predefined scenarios. When critical events occur, stakeholders receive instant notifications, enabling immediate response and minimizing operational disruptions.
Cross team collaboration
Access a collaborative platform to analyze and visualize relevant events through an intuitive in-browser interface or seamless integration with third-party software. Share insights easily across teams, enabling collaborative troubleshooting and continuous improvement of your operations.
Comprehensive Root Cause Analysis
Capture rich, contextualized, and detailed data during incidents to enable effective problem solving and continuous improvement.
Seamless Integration and Scalability
Our solution integrates effortlessly with your existing robot fleet and management systems. Built for scalability, it grows with your operations, ensuring consistent monitoring and notifications across multiple sites and diverse robot types, from AMRs to production robots.
Benefits
Instant response to critical events for reduced downtimes
Smaller data amounts for meaningful insights
improved monitoring and decision-making
Customer Story
RATP
"Thanks to a scalable solution and an attentive team, we have not only separated our data from our core business, but we have also reduced the time to create new alerts from 1 month to just a few minutes, allowing us to stay focused on what's essential."
Frédéric Chaurang - Director of Autonomous Vehicle Program
For SMBs and Enterprise
Scalability
Heex software agents seamlessly collect data from within robots, integrating effortlessly with any robotic control system.
Security
Heex uses OAuth 2.0 for logins, JWT for API authentication, and HTTPS (TLS) for agent-to-cloud communication. This multi-layered approach safeguards our platform against common vulnerabilities.
Modularity
Our highly adaptable software agent framework and SDK supports an unlimited number of deployments across your autonomous fleet. The system's abstraction layers allow for effortless customization, with infinite combinations of triggers and conditions that can be reprogrammed over-the-air directly from the centralized Platform.
